In line with the current trend of shifting business online and conducting business according to the rules and regulations of e-commerce, medical facilities and health platforms have also shifted online. This has been done with the primary target of providing patients and customers with the best services at the comfort of their own homes. Hence, high-quality services can now be available at a customer’s doorstep. However, this has come with its fair share of issues that need to be addressed as soon as possible otherwise the firm will surely miss out on great opportunities and will also taint its own reputation in the process.
One of the most serious and often repeated issues is that of privacy and security breach. Private and sensitive information of the patient that contains everything from the personal and professional history of the patient is granted access to the firm. However, there have been numerous instances where this information has gone into the wrong hands and has often been misplaced or leaked owing to some security breach, weak security systems as well as instances of remote hacking. Companies have tried their best to protect the information from ending up into the wrong hands but most often to no effect. However, one way out of this awkward and rather dangerous situation is to get the company registered and become HIPAA compliant.
Use the following link to find out more about HIPAA compliance: https://www.providertech.com/hipaa-compliant-texting
What is HIPAA Compliant?
HIPAA is an acronym that stands for the Health Insurance Portability and Accountability Act and deals primarily with the situation of a security breach and protects portable and sensitive information from getting into the wrong hands. It is very important for medical firms to now become HIPAA compliant since this presents the firm with the massive opportunity of improving the brand image and gaining a positive impact on the overall reputation. A firm that is HIPAA compliant these days is seen as one that is more authentic, genuine and trustworthy. Being HIPAA compliant gives the firm an edge over the rest in the sense that customers and patients can trust the firm blindly and not worry about any sort of information leakage.
What information is not protected by HIPAA?
Even though most of the information is secured and protected by HIPAA, there are some chunks of information that are forgone even by firms who are HIPAA compliant. Some of this information includes the following.
The patient must wary of the fact that de-identified protected health information does not come under the portion of protected information by HIPAA. The de-identified information consists of the records that have been stripped off from all sort of different identifiers that would, in other cases and circumstances, would allow any individual to be identified.
Other than this, major information especially information such as names, age, addresses, phone numbers, and personal and professional history is protected by HIPAA. Other than this, the all-important health data is also something that comes under the category of being secured and protected under the HIPAA rules and regulations.